BRAINTREE, MASS. (September 10, 2020) – Liberty Bay Credit Union, one of the oldest and most established credit unions in New England, with the launch of a new website, now has one of the easiest to navigate sites. The new look reflects Liberty Bay’s identity as a full-service, modern financial institution that offers a robust set of financial products and digital capabilities without sacrificing the personalized service that members have come to expect over the last century.
“We always like seeing our members in person, but in today’s world we know how important it is for them to get access and support when and where they need it,” said Lyn Matteson, President and CEO of Liberty Bay Credit Union. “We have spent a great deal of time developing the new website to make sure it is member-focused and very easy to navigate.”
Highlights of the new website include:
- Simple Menu: The new layout allows users to find the resources they need quickly and easily
- Support Centers: Visitors will have many self-service support options with a FAQ page for specific product and services questions and easily accessible ways to get in touch if they can’t find what they need
- Education Resources: Updated blogs offer financial tips and advice and interactive calculators put members in the driver’s seat when it comes to their financial well-being by estimating loan payments, developing a plan to pay off debt, and more.
- Community Section: Allows for grant and donation requests and easy submission for scholarship applications
“The completely revamped website, developed in collaboration with Jackrabbit, features enhanced banking content with a rich focus on Uncommon CourtesyTM, our brand new tagline that exemplifies our commitment to providing member service that goes beyond what is expected,” said Cassie Brown, Director of Marketing, Liberty Bay Credit Union.
About Liberty Bay Credit Union
These days, courtesy isn’t all that common. At Liberty Bay Credit Union we stand for small gestures. For holding doors for others. And smiling at strangers. We believe in not-so-random acts of kindness. And a daily dose of doing good. We hail helpful hands and fight for friendliness. We believe in putting other people first and creating exceptional experiences. We believe in providing financial education for all, and an enhanced member experience. We believe financial peace of mind leads to a better life. And better lives lead to better communities. We call it Uncommon Courtesy. And at Liberty Bay, it’s just how we do business. Visit www.LBCU.org for additional information on products and services.