As Chief Administrative Officer, Kathy Peila’s responsibilities include oversight of Marketing and Communications, Retail Banking, Human Resources and Member Experience. She also provides governance over the credit union’s project portfolio, and is charged with managing key projects in support of Liberty Bay’s strategic plan.

Prior to joining Liberty Bay, Kathy served as Senior Vice President, Director of Project and Reporting Office at Boston Private, where she had been employed for 25 years. At Boston Private she managed strategic projects including bank mergers and branch divestitures, systems implementations and operational efficiency efforts.

Kathy has a Bachelor’s Degree in Hispanic Studies and Economics from Connecticut College and a Master of Science Degree in Training and Development from Lesley University. Kathy maintains a Project Management Professional certification from the Project Management Institute.

A Note On

To me, uncommon courtesy is a state of mind, or a world view. It seems as though people are no longer as kind and understanding as they once were. They are quick to judge, quick to complain, quick to place blame. Uncommon courtesy is the opposite – it is giving the benefit of a doubt, having the willingness to truly listen and to be empathetic with others. It is understanding that we are all contending with our own issues, concerns and problems, and engaging with others in a way that is positive, caring and helpful.